Organizational Services with Sarah B. Ottow

Sarah’s Proven Language Lens® Approach

Language is essential to promote connection, inclusivity and productivity. Yet language can unintentionally confuse and exclude, leaving out those we are most trying to reach, especially when working with populations acquiring English as an additional language. Whether supporting those inside or outside of your organization, there are specific strategies you can use to make sure that language is helping, not hindering, your organizations’s message and overall productivity.

With the support of Sarah and her Language Lens™ approach, your organization will be better equipped to put essential supports in work culture, materials, services, and day-to-day communication, creating more accessibility and equity to diverse language groups and, in turn, increase productivity for all stakeholders.

  • Building bridges with multilingual community members, staff or clientele

    Tips to support your messaging more effectively & efficiently especially with people who are developing their English proficiency

    Ways to appreciate and honor multilingualism as part of your mission for diversity, inclusion and equity

  • A proven model for embedded learning and support, customized for your needs

    Team training + Leadership coaching + Tools for sustainability

    Sarah creates a plan based on your specific goals supporting you towards shared knowledge and proactive change

Kaela Mento, Read to a Child

“Confianza offered just what we needed when we needed it. They were responsive, flexible, efficient, and knowledgeable. We are grateful!”

Kristen Chapron, iCivics

“Getting trained in analyzing and improving our materials to be more accessible and to integrate essential components of language. Confianza doesn’t just give the answers but gives me the support I need to get my own answers for my organization and our community.”

Amy Duma, The John F. Kennedy Center for the Performing Arts

“Sarah is very knowledgeable about teaching English Learners and is a wonderful presenter. She was able to tailor her presentation in order to make it as useful as possible for our group. All of her planning paid off and our group was very impressed!”

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